ZEVV Privacy Policy

Effective Date: August 04, 2020

Privacy Statement

Your privacy is valued and respected at Zevv (“we”, “our”, “us”). This Privacy Policy (“Privacy Policy”) describes the types of information, including Personal Data, that we gather from you when you use our website (including www.zevv.com), apps (if any), services, and/or online stores (our “Service”), as well as your choices regarding use and disclosure of your Personal Data. As used in this Privacy Policy, the term “Personal Data” (“Personal Data”) means information that identifies you or your householddirectly or indirectly, by reference to identifier(s) such as your name, identification number, location data, online identifier or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural, educational, commercial, professional or social identity.


Further, you acknowledge that this Privacy Policy is part of our Terms of Service, which is incorporated by reference, and by accessing or using our Service, you agree to be bound by the Terms of Service. If you do not agree to our Terms of Service, do not access or use our Service. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Personal Data Collected by Zevv

When you use our Service, Zevv collects information (a) that you knowingly and voluntarily provide when you use our Service(such as through forms or profile screens) including registration/account setup information, (b) that we are able to collect based on your use (such as analytics details), and (c) that we are able to collect using cookies and other similar technologies.

Personal Data that you Knowingly and Willingly Provide

Zevv collects the information that you knowingly and voluntarily provide when you use ourService(such as through web forms or profile screens), including, if applicable, any registration/account setup information, profile details, payment information, and ratings information. We primarily use this information to fulfill your transaction requests. You can choose not to provide us with certain Personal Data, but then you may not be able to take advantage of our Serviceor other available features we offer. The information that we collect and use may include the following kinds of Personal Data:

  • First and Last Name
  • Email Address
  • Telephone Number
  • Physical Delivery Address
  • Financial Information, including credit card and debit card numbers
  • Purchase Information, including content and the time of the purchase
  • Login or account name, screen name, nick name, handle or any other identifier that permits the physical or online contacting of a specific individual or household
  • Camera security images captured at vending areas

Personal Data From and/or About Others. We may also collect and store Personal Data about other people that you provide to us, as well as information about you provided by others. If you or other users use ourService to upload, share and/or distribute content (including videos, comments or other submissions), and such content contains Personal Data about you or others, such information may be stored in order to allow for such uploading, sharing and/or distribution. As a requirement to use ourService, you acknowledge that you have the appropriate consent(s) from any individual (or the parent of any child under the age of 16) to share their Personal Data with us.

We may also receive your Personal Data from trusted third parties (including, for example, business partners, sub-contractors in technical, payment and delivery of membership services, advertising networks, analytics providers, search information providers, credit reference agencies). For individuals in the European Union, we will notify you when we receive information about you from such third parties and the purposes for which we intend to use that information.

Refer a Friend. If you choose to use our referral service to email a page about ourServiceto a friend, we will ask you for your friend’s name and phone number or email address. We will automatically send your friend a one-time email or text message inviting them to visit ourService. We do not retain this information going-forward, except as authorized by the recipient.

Personal Data that we Collect Based on Your Use

Zevv collects information that is sent to us automatically by your web browser. Zevv may use this information to generate aggregate statistics about visitors to our Service. This information typically includes details about your:

  • IP Address
  • Browser Type & Plug-In Details
  • Operating System
  • Local Time Zone
  • Date and Time of Each Visitor Request (e.g. web pages selected and time spent on each page)
  • ReferringSite and/or Search Engine
  • Device Type (e.g. desktop, laptop, tablet, phone, etc.)
  • Screen Size, Color, Depth, and System Fonts
  • Language Preference
  • Non-sensitive Text Input
  • Mouse Movements
  • Links Clicked
  • GPS Signals
  • Device Identifiers
  • Advertising Identifiers

Zevv may use non-Personal Data for various business purposes such as providing customer service, fraud prevention, market research, and improving our Service. The information we receive depends on the settings on your browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.

Aggregate Information. We may aggregate and/or anonymize and/or pseudonymize all information that we collect from you, including Personal Data. This may be done for the purpose of market research on brands and products, marketing campaigns, and advertising.

Personal Data Collected by Cookies and Other Similar Technologies

Zevv may obtain information about you by installing “cookies” on your computer’s hard drive. We use cookies to collect statistical information about the ways visitors use ourServiceincluding which pages they visit, which links they use, and how long they stay on each page. Zevv also may use cookies to create a database of your previous choices and preferences, saving you time and effort.

When you first access the Site, you may receive a message advising you that cookies are in use. By continuing to browse the Site, you agree to our use of cookies as described in this Privacy Notice.

If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. If you limit or disable the use of cookies when you visit Zevv, you may be unable to use the full functionality of ourService.

Advertisers and third parties also may collect information about your activity on ourServiceand on third-partysites and applications using tracking technologies. Tracking data collected by these advertisers and third parties can be used to decide which advertisements you see on ourService, and on third-partysites and applications, but does not identify you personally and is not associated with your registration account.

Zevv’s Do Not Track Policy

Zevv does not respond to web browser “do not track” signals. As such, your navigation of ourServicemay be tracked as part of the gathering of quantitative user information described above. If you arrive at our Serviceby way of a link from a third partysite that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated will end as soon as you reach ourService.

How Is Your Personal Data Used?

We will only process your Personal Data, including sharing it with third parties, where (1) you have provided your consent which can be withdrawn at any time, (2) the processing is necessary for the performance of a contract to which you are a party, (3) we are required by law, (4) processing is required to protect your vital interests or those of another person, or (5) processing is necessary for the purposes of our legitimate commercial interests, except where such interests are overridden by your rights and interests.

We may use Personal Data we collect about you on its own or combine it with other information we have about you to:

  • Receive requests, inquiries and feedback
  • To create user accounts and/or profiles through registration
  • Perform internal operations, such as tracking and improving the effectiveness of our website, mobile experience, and marketing efforts
  • Provide product and/or Servicefulfillment, such as creating and maintaining accounts, managing purchases, payments, and more
  • Personalize user experiences, such as remembering your settings and preferences for things like language, font size, etc.
  • Provide support
  • Use the location of your mobile device to prevent fraud or deliver other location-based services that you may request
  • Administer a sweepstakes, contest, or similar promotion
  • Advertise and market our products and Service– and those of our Business Partners
  • Conduct surveys, audits, or research
  • Provide information to our business partners, suppliers, and representatives and/or advisors, such as our attorneys, accountants, and others to help us comply with legal, accounting, or security requirements
  • Transfer your information, such as to servers outside of the United States, or as part of a merger or sale of the business
  • Protect the rights, safety, and information of our members, third parties, as well as our own. This includes fraud prevention, business or product recalls, prosecuting and defending a court arbitration or similar proceeding, and more
  • Comply with legal requirements, such as in response to a subpoena or similar investigative demand

We may also disclose your Personal Data as otherwise set forth in this Privacy Policy, as permitted by law, or with your consent.

Who Can Access the Information We Collect?

We will only transfer your Personal Data to trusted third-parties who provide sufficient guarantees in respect of the technical and organizational security measures governing the processing to be carried out and who can demonstrate a commitment to compliance with those measures.

Where third parties are processing Personal Data on our behalf, they will be required to agree, by contractual means or otherwise, to process the Personal Data in accordance with the applicable law and to act only on our instructions, or as permitted by law.

Zevv may disclose your Personal Data in the following to the following entities and purposes:

Agents. We employ other companies and individuals to perform functions on our behalf. Examples of such functions include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing technical support, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. We share our users’ Personal Data with these agents as we deem necessary for such third parties to perform their functions.

Employees. Only authorized employees have access to your Personal Data.

Affiliates. When you are asked for information while on ourService, you are sharing that information with Zevv, our parent, and our various affiliates and sister companies, unless specifically stated otherwise. As a result of this sharing, you may receive communications from any of our affiliates.

Authorized Business Partners. These include agents, contractors, vendors, licensors, resellers, system integrators, etc. Zevv, our affiliates, and our business partners may share this Personal Data with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, Service, content, and advertising.

Authorized Business Partners, Advertisers, Agents, and Promotional Offers. We may enter into alliances, partnerships or other business arrangements with third parties to share Personal Data for the purpose of providing you with information regarding products and services that we think may be of interest to you. We may also share your information with third party partners in order for them to better target products and services to their customers. If you do not want to receive such offers, please contact us using the procedure listed in Section M (Your Rights) below.

To Comply with Legal Process, Protect Zevv, or Enforce our Rights. We may release your Personal Data when it is necessary to (i) conform to legal requirements or comply with legal process; (ii) enforce or apply our conditions of use and other agreements (iii) protect the rights, safety or property of Zevv, our affiliates, service providers, our users or the public, or (iv) prevent a crime or protect national security (including exchanging information with other companies and organizations for fraud protection and credit risk reduction).

As Part of a Merger or Sale of Business. We may disclose your Personal Data in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Selling and Disclosure of Personal Information

We will not sell or disclose your Personal Data to third parties for their use without prior notice to you (including by update to this Privacy Policy) or your consent.

Minors and Children Privacy

Children Online Protection

Our Serviceis not directed to children under the age of 16, if you are not 16 years or older, do not use our Service. We do not knowingly collect Personal Data from children under the age of 16. If we learn that Personal Data of persons less than 16 years-of-age has been collected through our Service, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child or a minor under the age of 16 has posted, submitted or otherwise communicated Personal Data to our Servicewithout your consent, then you may alert us by sending a request for removal through the contact form available at www.zevv.com so that we may take appropriate action to remove the minor’s Personal Data from our systems.

Erasure Law

In accordance with California law, minors under the age of 18 residing in California may remove or request and obtain removal of content and information that they post on the website or app. In order to remove or to request and obtain removal of such content and information, the user must send us notification through the contact form available at www.zevv.com. Users should be aware that removal of the content and information posted by a minor does not ensure complete or comprehensive removal of the content or information posted on our Service.

Under certain circumstances, Zevv may not have to comply with the above removal requirements. Zevv also reserves the right, to the extent permitted by law, to anonymize the posted content or information or to make such content or information invisible to other users and the public instead of removing or deleting the content or information.

Links to Third Party Services

Our Servicemay contain links to third party websites, applications and services not operated by us. These links are provided as a service and do not imply any endorsement by Zevv of the activities or content of thesesites, applications or services nor any association with their operators. Zevv is not responsible for the privacy policies or practices of any third-party including websites or services directly linked to our Service. We encourage you to review the privacy policies of any third-partysite that you link from our Service.

Social Media Features

OurService mayinclude social media features, such as the Twitter or Instagram buttons and widgets. These features may collect your IP address, which page you are visiting on ourService, and may set a cookie to enable the feature to function properly.

Our Service may allow you to log in to ourServiceusing sign-in services such as those provided by Google, Facebook, or other open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Data with us such as your name and email address to pre-populate our sign-up form.

These services may give you the option to post information about your activities on this Serviceto your profile page to share with others within your network. Social media features and widgets are either hosted by a third party or hosted directly on ourService. Your interactions with these features are governed by the privacy policy of the company providing it.

Security, Storage & Retention


We take reasonable technical and organizational precautions to protect the confidentiality, security and integrity of your Personal Data. Although we use security measures to help protect your Personal Data against loss, misuse or unauthorized disclosure, we cannot guarantee the security of information transmitted to us over the Internet. While we strive to use commercially acceptable means to protect your Personal Data, there is no guarantee that information may not be accessed, disclosed, altered or destroyed.


The Personal Data that you provide to us is generally stored on AWS servers located in the United States. If you are located in another jurisdiction, you should be aware that once your Personal Data is submitted through our Service, it will be transferred to our servers in the United States and that the United States currently does not have uniform data protection laws in place.


We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you wish to cancel your account, contact us through the contact form available at www.zevv.com.

International Users

We are headquartered in the United States. Your Personal Data may be accessed by us or transferred to us in the United States or to our affiliates, partners, merchants, or service providers who are located worldwide. If you are visiting our Service from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. By using our Service, you consent to any transfer of this information.

We will protect the privacy and security of Personal Data according to this privacy statement, regardless of where it is processed or stored, however you explicitly acknowledge and consent to the fact that Personal Data stored or processed in the United States will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Data.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes to this Privacy Policy or the way we use, share or collect Personal Data, we will notify you by revising the “Effective Date” at the top of this Privacy Policy, prominently posting an announcement of the changes on our Service, or sending an email to the email address you most recently provided us (unless we do not have such an email address) prior to the new policy taking effect. Users are bound by any changes to the Privacy Policy when he or she uses our Serviceafter notice of such changes has been communicated. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with Zevv’s current practices.

Your Rights

Correction & Removal

If any of the information that we have about you is incorrect, or you wish to have information (including Personal Data) removed from our records, please contact us through the contact form available at www.zevv.com.We will respond to such inquiries within thirty (30) days.


By consenting to this Privacy Policy, you agree to receive marketing materials from us. If Personal Data is collected by us for marketing purposes, we will usually inform you before collecting your data or sharing it for third party purposes. You can prevent the processing of your Personal Data for these purposes by checking certain boxes on the forms we used to collect your personal data. Additionally, if you prefer not to receive marketing messages from us, please let us know by clicking on the unsubscribe link within any marketing message that you receive.

Your California Rights

FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your Personal Data with third parties. If you reside in California and have provided your Personal Data to Zevv, you may request information about our disclosures of certain categories of Personal Data to third parties for direct marketing purposes. Such requests must be submitted to us at: help@zevv.com,


Attn: California Privacy Rights
520 Broadway 4th Floor, NY, NY 10012

Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personal Data disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this Section.

The California Consumer Privacy Act of 2018 (“_ CCPA _”) provides several rights to California residents with regards to the collection, disclosure, sale and deletion of Personal Data. If you reside in California and have provided Personal Data to us, you have the following rights:

  • You have the right to request and receive information on our data collection practices during the preceding 12 months, including the categories of Personal Data we have collected, disclosed for a business purpose and/or sold; the sources from which we collected Personal Data; our business use of Personal Data; and the categories of third parties to whom we disclosed for a business purpose and/or sold Personal Data. You also have the right to request and receive the specific pieces of your Personal Data we have collected. Such request must be submitted to us by either calling (866) 833-9388 or using the contact form available at www.zevv.com. Within 45 days of receiving your request, we will provide the requisite information to you free of charge. This request may be made twice within a 12-month period.
  • You have right to have your Personal Information that we have collected deleted, subject to certain exceptions, including legal compliance. Such request must be submitted to us using the contact form available at www.zevv.com.
  • You have the right not to be discriminated against because you exercised any of your new rights created under the CCPA.

Your European Union Rights

FOR INDIVIDUALS IN THE EUROPEAN UNION. Under the General Data Protection Regulation 2016/679, you have the right to ask us not to process your Personal Data for marketing purposes. We will usually inform you (before collecting your Personal Data) if we intend to use your Personal Data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right by contacting us using the Contact Us section on our Site.

In certain circumstances, you have the right to:

  • request access to any Personal Data we hold about you (“Subject Access Request”) as well as related information, including the recipients or categories of recipients to whom the Personal Data has been shared;
  • obtain without undue delay the completion of any incomplete Personal Data or the rectification of any inaccurate Personal Data we hold about you;
  • request Personal Data held about you to be deleted provided the Personal Data is not required by Zevv for compliance with a legal obligation under European or Member State law or for the establishment, exercise or defense of a legal claim;
  • prevent or restrict processing of your Personal Data, except to the extent processing is required for the establishment, exercise or defense of legal claims; and
  • request transfer of Personal Data directly to a third party where this is technically feasible.

In addition, where you believe that Zevv has not complied with its obligations under this Privacy Policy or European law, you have the right to make a complaint to an EU Data Protection Authority.

You can exercise any of these rights by contacting us using the contact form on our Site.

Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us as follows:

  • By emailing the Privacy Department at help@zevv.com.
  • By mail to Privacy Department at: Zevv, Inc., 520 Broadway 4th Floor, NY, NY 10012

For the purposes of the General Data Protection Regulation 2016/679 (the “GDPR”), the Data Controller is Zevv registered in Delaware with a registered address at 520 Broadway 4th Floor, NY, NY 10012.

To reach our our nominated representative for the purposes of the GDPR please send an email to help@zevv.com.